Contact Details
www.madeofhorn.com is brought to you by
Alex Nikolov OOD
Address: Khan Asparuh 18, A, 12, 9300, Dobrich, Bulgaria
Telephone: 00359898337670
Executive Director: Alexey Nikolov
Frequently Asked Questions
Please take a look at our FAQ if You want to know more about our website or the jewelry. If there is something unclear, we encourage you to send us a message.
We are animal lovers. We do not harm animals in any way. Many peoplein Bulgaria raise cows and bulls for their meat and milk. Those people are our suppliers.
Horn is very tough and elastic material. Our jewellery are unlikely to break and if you treat them nicely they will last for a long time. After all, bulls use their horns to defend themselves. Here are a few little tips how to treat your unique accessories.
Our jewels are made with silver.We do not use any other materials that canhurt Your skin or cause allergies.If you are allergic to silver, you can purchase a special pair with gold here. Also, our handcrafted jewelry are incredibly light and completely natural. So, you can say goodbye to heavy and uncomfortable jewellery, which hurt your skin and ears.
Cow and bull horn and all of the materials we use are legal all over the world.
Your data is securely protected and will not be shared with any 3rd parties. We collect only your shipping details, your telephone numberand your personal e-mail.Credit card data is not collected on our servers. They are directly transferred to the secure stations at PAYMILL and PAYPAL. You can read more about your privacy here.
The delivery charges are €3 to all over the world, excluding Bulgaria. Please, be aware of your coupons and promotions regarding delivery fees.
You will receive a confirmation e-mail and SMS right asap as you complete your order. They will contain your order detailsand information about the product such asan Id-number that allows you to track your order any time. So, You can just sit back and relax. We will take care of all required steps for a successful deliver at your door.
You should follow our Care Advice . Treat it like you treat yourself.
It depends on your location. If you live in Europe it will usually take 10-15 days. If you live outside of Europe it will take 15-20 days.
Problemsare very unlikely to occur. However, if You have not received your order or You are not satisfied with it, please contact us immediately by submitting a support ticket or by the phone. We will answer as soon as possible and take care of Your problem.
